Return policy

Thank you for shopping at Nassri Gemstones.We return our product in 14 days. We appreciate your business and want to ensure your satisfaction with your gemstone purchase. This Refund Policy outlines the terms and conditions for requesting refunds related to gemstone purchases from our website.

  • Condition of the item: Items being returned often need to be in their original condition, with all packaging and tags intact.
  • Proof of purchase: Customers may be required to provide a receipt or proof of purchase when returning an item.
  • Method of refund: Refunds may be issued in the original form of payment or as store credit.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

How to return an item:

  1. Complete the returns form that is enclosed in your delivery package.
  2. Post returned item to our address

 we stand behind our products and are committed to providing you with a positive shopping experience. If you have any questions, please do not hesitate to contact us Shop with confidence knowing that we guarantee your satisfaction or your money back.